Your privacy matters to us. Learn how we collect, use, and protect your information.
Realty Assist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website realty-assist.com, use our services, or interact with us in any way.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
Your data will NOT be sold or shared with third parties for promotional or marketing purposes.
We are committed to protecting your privacy across all states and jurisdictions. We will never sell, rent, lease, or share your personal information with third parties for their independent promotional or marketing purposes. Your information is only shared with service providers who help us deliver our services to you, and they are contractually bound to protect your data and use it only for the purposes we specify.
This commitment applies to ALL users regardless of location, not just California residents.
We collect information you voluntarily provide to us, including:
When you visit our website, we may automatically collect certain information, including:
We may obtain information about you from third-party sources, including:
We use the information we collect to:
When you submit any contact form on our website, you will see the following opt-in language:
By checking this box and submitting your information, you explicitly consent to receive communications from Realty Assist only. We will not share your contact information with third parties for their marketing purposes.
By providing your phone number and consenting to receive communications, you agree to receive text messages from Realty Assist regarding real estate services, updates, and service-related content.
Message Frequency: Message frequency varies based on your interactions and service needs.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
No Third-Party Marketing: Your phone number will never be shared with third parties for their promotional purposes.
Data Sharing Limitation: Data will not be shared with third parties for marketing or promotional purposes outside of the services they provide on our behalf.
You can opt out of receiving text messages at any time by:
After opting out, you will receive a confirmation message. Please note that opting out of text messages will not affect other communications you may receive from us via email or phone calls.
For assistance with text messages, reply "HELP" to any message or contact us using the information provided at the end of this policy.
We may send you emails regarding our services, updates, and service-related information. With your consent, we may also send promotional offers about our own services. You can unsubscribe from marketing emails at any time by:
Please note that even if you opt out of marketing emails, we may still send you transactional or administrative communications related to your account or services you have requested.
We do NOT sell, rent, lease, or share your personal information with third parties for their promotional or marketing purposes. This is our commitment to all users, regardless of location.
We may share your information ONLY in the following limited circumstances:
We share information with third-party vendors who perform services on our behalf, including CRM platforms, email service providers, analytics providers, and payment processors. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may share information with real estate professionals and other partners ONLY to facilitate specific transactions and provide services you have explicitly requested. This is not for their independent marketing purposes but solely to deliver the services you asked for.
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Realty Assist, our users, or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We may share your information for other specific purposes only with your explicit, informed consent.
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to personalize your experience. These technologies help us:
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
We do not use tracking technologies to share your browsing behavior with third parties for their marketing purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
California residents please note: We do NOT sell your personal information to third parties for monetary or other valuable consideration, and we do NOT share your information with third parties for their marketing purposes.
To submit a request or learn more about your California privacy rights, please contact us at the information provided below.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information immediately.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We're here to help with any privacy-related inquiries.
You may also submit privacy-related requests through any of the contact methods listed above.